Visitor pressures and visitor management

Delivered in partnership with the Scottish Government, the Islands Community Tourism Training Programme is about supporting island communities to develop sustainable, community-led tourism.

The theme of day is about how to manage and influence visitors to ensure tourism works for us and them.

This learning session will cover:

• Explaining the concept of visitor management

• Understanding visitor behaviours

• Managing expectations

• The role of visitor infrastructure

• How to influence through nudge techniques

The National Islands Plan highlight that islands are central to our identity as a nation and a core part of Scotland's international image.