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Social media policy

Our policy for all contributors to HIE's social media channels

Our social media policy

As an organisation we want our social media content to be transparent, to share as much information as we can with our audiences and to create an environment where we can collaborate with clients and partners. This policy provides advice and guidance on the benefits, legal considerations and best practices when using social media in relation to HIE.  

Download our social media policy

Quick guide for contributors

Most of our social media policy is to support staff, contributors and contractors creating posts for or about HIE. We also have acceptable behaviour conditions for social media users posting comments on our channels:

We welcome opinions and contributions on our platforms, and we don’t delete, moderate or block content as long as posts: 

  • respect other people. Comments should not be malicious or offensive in nature, and should not constitute a personal attack on any identifiable person’s or group’s character/s or professional ability; 
  • don't constitute anti-social behaviour such as spamming or trolling, including excessive disruptive posting, and off topic posts. Comments should also be concise.
  • don't incite hatred on the basis of race, religion, gender, nationality or sexuality or another personal characteristic. Don't include swearing, hate-speech, or obscenity;
  • don't break the law - this includes defamation, condoning illegal activity, and breaking copyright; 
  • are free from overtly political content;
  • don't advertise commercial products and services.  

We reserve the right to suspend comments at any time, and to terminate involvement with anyone who posts inappropriate content. You can contact us here.

 

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