Business Improvement Graduate

Norserv FM have an exciting opportunity for a 12-month graduate placement to develop and improve business processes.

Norserv FM logo

The Role

  • Based in Tarbert on the Isle of Harris
  • Salary - £22,000 per annum
  • 12-month graduate placement
  • Full-time, 35 hours per week
  • Start Date - April 2021

Job Title

Business Improvement Graduate


Norserv FM


Based in Tarbert on the Isle of Harris, Norserv is a facilities management company providing a regular building maintenance program to a number buildings throughout the island.

There is now the opportunity for a 12-month graduate placement to develop and improve business processes. You will identify and implement more efficient ways of working, estimating and controlling costs whilst ensuring legal and quality standards are met.

Role Description

Specific tasks of the placement will include:

  • Assist with the roll out self-testing of emergency lighting for all buildings.
  • Review current work scheduling for maintenance visits and identify ways to improve efficiency.
  • Ensure all systems of work in keeping with changing legislation while ensuring safety of employees and customers alike.
  • Collaborate with agencies that own the buildings and involve them in consultation.
  • Set up an electronic scheduling system of work to be carried out by geographical area and begin implementation.
  • Develop a system for authorising works to be completed on site when identified, allowing corrective works to be completed timeously.
  • Investigate renewable energy resources and identify and source innovated systems of working.
  • Ensure all systems of work have suitable and sufficient risk assessments in place.

For informal enquiries regarding this position please contact Jamie McGowan on 01859 502768.

This position is part funded by Highlands and Islands Enterprise and the European Regional Development Fund.

Company benefits

This is an excellent opportunity for a recent graduate to gain hands on experience and develop in a forward-thinking company.
Additional training provided if required.



  • Team player
  • Self-motivated, with the ability to work on initiative.
  • Excellent communication skills.
  • Analytical thinking and problem-solving skills.
  • Good financial and numeracy skills.
  • High level of computer literacy.
  • Driving Licence


  • Knowledge of building and construction.
  • Interest in initiating change.
  • Passion/interest in the environment.
  • Knowledge of renewable technology.
  • Willingness to re-locate to the Isle of Harris.


Minimum Degree Level, preferably related to Business or Quantity Surveying. Other subjects accepted provided the candidate has the required skills.

N.B. To be eligible to apply for any ScotGrad placement you must have graduated within the last 4 years. Please click here for details.


Tarbert, Isle of Harris

Placement Start Date

April 2021

Closing date

4 March 2021




12 months

To apply please complete our online application form.

Online application form

ERDF, ScotGrad and HIE logos


Established in 2013, ScotGrad is a graduate and student placement programme operated across the Highlands and Islands by HIE, part-funded by the European Regional Development Fund.


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