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Digital at Home

Joe

Fourteen year old Joe from Inverness is a typical teenager. Outside of his first love football - he plays  in the Highland League under 15s - a big part of his leisure time is digitally focused.

He is in an area on the outskirts of the Highland capital which now has superfast broadband through the Digital Highlands and Islands project.

Before its arrival, speeds at home were low with around 1Mbps download. Any streaming activity was all but impossible.

“We spent all our time looking at the buffering symbol,” says Joe,

“and my Xbox would freeze if my sister was online at the same time. There was no point eventhinking about catch up tv, and we didn’t bother getting online media services like Netflix or Amazon Prime.”

Joe’s household ordered fibre based broadband when it became available in August (2014).

I think decent broadband is very important. We do lots of work in school with IT, science and technology now. New software and gadgets can help all kinds of people in lots of ways – with their health, with buying things, for business and for keeping in contact with friends and family.

With download speeds of more than 65 Mbps and double figure upload speeds, the fibre based services have made a significant difference, particularly when everyone is online at the same time.

“Superfast means we can do more everyday stuff online - and without the buffering.

My sister and I use it for our homework :) my mum likes photography and it’s easier for uploading files; we have a selfcatering business and my dad promotes and manages bookings online; we stream a lot of tv; and most importantly I hardly ever get lag on my games!”

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