Receptionist Course

Date: 05 July 2008
Author: duncan_macinnes
Last updated: 22/04/2008 16:34:12
Page Reference: ###currentlocid###


The course is welcoming and easy to follow. It has 8 modules altogether and each of these can be done at your own pace and repeated as many times as needed. You need no prior knowledge or experience and you don't have to have to be good at languages. You will only be learning the basics - you can do it!

You can also gain access to some useful Gaelic resources including letter templates, complement slips, memo templates and prompt sheets for answering the telephone that can be used to complement the course.

Modules:
  1. Meeting and Greeting
  2. Answering the Phone
  3. Please and Thank You
  4. When it’s a struggle!
  5. How is the weather?
  6. Telling the time
  7. What day is it?
  8. Numbers and Figures!
Key links



This is a printable version of www.hie.co.uk/receptionist-course.html

to view this page please visit the site and click Receptionist Course on the menu.