Date: 07 October 2008 Author: duncan_macinnes Last updated: 22/04/2008 16:34:47 Page Reference: ###currentlocid###
When we think about communication skills, the first impression you make on someone can be critical. Often, the first contact you will have with someone is over the telephone.
We're going to help you learn some phrases which will help you with this particular skill, and will go beyond a simple greeting in Gaelic.