Case Studies

It is always useful to find out how others have approached the same issues you are facing. The case studies and examples here are designed to help guide, encourage and enthuse you about learning and development and how you too can realise the same benefits.

Some of the case studies here are in Acrobat PDF format. If you do not have Acrobat reader on your computer, you can download it here


Ankerville Nursery

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Ankerville Nursery staff training programme has helped increase the professionalism of the business and reassures parents that the health, safety and happiness of their children are paramount to the Nursery.

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Corpach Boat Builders

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Corpach Boatbuilding Company Ltd believe the attainment of SVQs by employees in a variety of engineering subjects is integral to the ongoing success of the business.

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The Crannog Concept

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The Crannog Concept ltd. have succesfully employed targeted training to encourage multi-skilling and skills transfer across its varied business.

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FR Aviation

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Using existing Frameworks such as SVQ and the Modern apprenticeship scheme, Fr Aviation set up an award-winning training and assessment centre within the company.

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Hi-Cad Technical Services

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The specialised nature of HTS’s work requires that most
employees undertake ongoing training. In order to facilitate this, they make use of employee training plans, and in-house CPD.

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Highland Airways Ltd.

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Support for specialist staff training has enabled Highland Airways Ltd to avert a potential skills shortage by safeguarding the expertise of its workforce now and in the future.

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Islay and Jura Community Enterprises

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Through a combination of the Skillseekers program and a close relationship with their local high school, Islay and Jura Community Enterprises maintain healthy staffing levels.

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Jacobite Experience

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Jacobite Experience’s attitude to staff development puts the team member at the centre of the company, resulting in an enhanced experience for customers.

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KP Technology

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KP Technology aim to encourage a an attitude of
continuous enquiry and self-motivation amongst their staff, and see training as a continuous process.

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Loch Fyne Oysters

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When it became an employee-owned company Loch Fyne Oysters had to reconsider their training structure, and employed an external consultant to assist with this.

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MacDougalls Removals

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In addition to an in-house coaching and mentoring system, MacDougalls Removals ensure all of their staff are trained by the body responsible for regulating their industry.

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Mackays of Brora

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Mackay's took the opportunity to expand their in-house construction training to create a new business opportunity as a training provider.

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Niall Tonagh, Stonemason

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Niall is passing on his own skills to his employees through training programmes and as a result is able to take on more work than in previous years.

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Northlink Ferries

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Northlink Ferries is using a framework provided by national vocational qualifications to help the company define standards in customer service and coach staff towards their achievement.

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Oil Spill Training Ltd

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Oilspill Training used INE’s Graduate Placement Scheme to help develop their own specialised e-learning modules.

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Orkney Meat

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Orkney Meat has developed a targeted training strategy to
maximise productivity without increasing staffing levels.

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Parklands Care Home

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Parklands Ltd have used their company training strategy to develop excellent staff retention, improve employee confidence and attain high levels of personal care for clients.

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Plockton Hotel

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The owners of the award-winning Plockton Hotel believe the secret of their success is the professionalism instilled in their staff by regular and focused training.

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Shetland Recreational Trust

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Through the attainment of IIP status, SRT has ensured the loyalty and quality of life of its employees, by giving them a clear career path and enhancing their prospects.

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Shetland Times

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The 100-year old Times has embraced multi-skilling and re-training to cope with an ever-shifting technology base.

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Stuart Bagshaw, Architect

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Stuart Bagshaw & Associates have used the WIE Graduate Placement scheme to help the business develop existing and additional services and methods of operation.

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Torridon House Hotel

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The hotel has initiated its own coaching and mentoring system, with funding support from HIE.  

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West Coast Motors

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As a public service provider, West Coast Motors have to ensure that staff have a high degree of customer service as well as vocational proficiency.

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