13. Classes of information
In order to help locate information, our publication scheme has been devised under five headings, which are:
- 1. How we can help you. Classes of information under this grouping are for potential customers and clients with little or no knowledge of the Network, or how it can assist people or businesses. The classes of information in this group may provide a starting point for those with a general query about how we can help you if you are unsure of the type of services that we can offer. This group also contains material that may be of current interest to the general public and the classes are listed below:
1.1. Information on current issues of significant interest
1.2. Grow your business and make global connections
1.3. Develop your skills
1.4. Strengthen your community
- 2. About us. This group of information is targeted at all enquirers who would like to know more about our corporate governance and other information related to the day to day management of the Network's business. Other classes that are included in this group are minutes and policies. The classes in this group are:
2.1. Annual reports and accounts
2.2. Plans and strategies
2.3. Careers Scotland business and locality plans
2.4. Minutes from the HIE board and management group
2.5. Management policies
2.6. Information relating to the HIE board
2.7. Records of declaration of interest
2.8. Approvals lists
2.9. HIE customer service charter
2.10. Job vacancies
2.11. Contact information
- 3. Key services. Key services contains more detailed information about the systems and support provided by HIE. This group of information is primarily aimed at those users who are familiar with our services and the type of assistance that can be provided who are looking for further information or a means by which to access our services. Classes contained in this group are:
3.1. Advice and information
3.2. Financial assistance
3.3. Infrastructure support
3.4. Services offered by Careers Scotland
- 4. About our area. Classes of information under this heading are primarily promotional or factual information about the Highlands and Islands area. The class currently in this group is:
4.1. Maps of the Local Enterprise Company areas
4.2. Area economic profiles
- 5. Tools and resources . This is a group of information that may be of use to you if you are looking to conduct research about HIE or the Highlands and Islands area. It also contains resources that may be useful to a wide variety of individuals that are maintained by HIE, such as the events diary, and are listed below:
5.1. On-line business directory entries
5.2. News
5.3. Studies, consultations, market research and reports
5.4. Events diary
5.5. On-line forms
The classes of information that are available, shown under each of these headings and some of the classes, also have sub-classes within the class.
Where information is stated as being available on request to HIE, please use the contact details shown in Section 8 of this scheme unless otherwise stated.
