Murdo, the HA cool dude

Murdo is my name, tourism is my game.
I may be small, but I'm on the ball.

Follow me and you will see, how to do tourism to a T.

Let's go to my dog house, go ahead click that mouse.

He wants us to follow him!

Hospitality Assured

passport to profit

Wish your travel, tourism or hospitality business could be more profitable?

It can be. And to prove it we’re offering £2,000 worth of business coaching to help eligible companies achieve the Hospitality Assured standard of service and business excellence.

Independent research has shown that Hospitality Assured accredited businesses perform significantly better and enjoy increased repeat business, room occupancy and customer spend. The real question is whether you can afford not to in today’s highly competitive travel and tourism marketplace.

To take your Highlands and Islands business to new levels of success, register now to access the on-line self assessment for the ten-step Hospitality Assured programme. Contact you local HIE office to learn more about how the scheme operates in the Highlands and Islands.

 The inside line from those who know best

 Accredited Businesses

Rebecca_Reid.jpg Emma_Blyth.jpg David Mair.jpg Neil_Hampton.jpg

Rebecca Reid
HA examined all aspects of running my business in fine detail.

Emma Blyth
Hospitality Assured give us a more formal framework for evaluating our business.

David Mair
From first meeting the Hospitality Assured Coach, we instinctively knew Hospitality Assured was for us!

Neil Hampton
All in all the process and support helped us to improve ourselves from the inside out.