| Putting the punch in marketing With a downturn in visitor numbers being reported in the Highlands and Islands this summer, VisitScotland has issued some timely advice on how tourism businesses can maximise their market share. | |
| Institute of Hospitality annual Scottish luncheon Time is running out for Institute of Hospitality members to book their table at the organisation's annual Scottish luncheon being staged at The Gleneagles Hotel on July 22. | |
| New tourism website where the customer has the last word A new website claiming to be the first of a new generation of regional tourism portals was launched today. www.visitaviemore.com promotes tourism in the Aviemore and the Cairngorms area within the Cairngorms National Park and incorporates the very latest in bringing tourism businesses closer to the consumer. The site uses new and evolving web2.0 features whilst also providing consumers with a no frills, no commission route direct to local businesses. | |
| Offices move for national tourism agency National tourism agency VisitScotland’s Highlands-based offices in Strathpeffer and Inverness will relocate to Cowan House, in the Inverness Retail and Business Park, at the end of August this year. | |
| Customer feedback sought for Ionad Spòrs Leòdhais The importance of customer feedback cannot be underestimated in shaping future plans and business operations, no matter what type of tourism operation you run. And putting this best practice into effect at its £7 million flagship sports centre in Stornoway is Comhairle nan Eilean Siar. | |
| Innovative chef training is “Quick to the Cut” A new training course nominated to the Scottish Qualification Authority (SQA) as a model of best practice looks to be the recipe to reduce the number of chef vacancies in the Highlands and Islands. | |
| Homecoming Scotland 2009: what it can do for your business Homecoming Scotland 2009 is the big marketing push for tourism. Find out how your business can benefit by attending a Homecoming Scotland 2009 spotlight event in Inverness next week. | |
| Cullen Bay Hotel receives tourism award The Cullen Bay Hotel has received a Top Ten Employer Award last Friday (June 13) after being voted one of the top tourism employers in the Highlands and Islands. | |
| Get the very latest at the click of a mouse Keeping up to date with things can be an arduous task sometimes, so why not let the information come to you? | |
| More Laws from Murdo More delving into my long years in the business has extracted five more Laws of Hospitality for a nicely symmetrical set of 10. Enjoy! | |
