Selling

Selling online is the ultimate goal for web site owners. Check out ideas and suggestions that can help make your web presence the success you hoped for.

IT - Using the Internet for your business

Downloadable documents on how to use the internet for business.

Live sales help

Online a lot? Why not add value to your net session by offering visitors to your site the chance to get live help with their purchase?

Real live humans net sales

Previously, we discussed live help on web sites – chat boxes users can initiate when they have a question about a product or service. But are these online tools just gimmicks that tie up valuable staff resources? Let’s find out…

Selling on e-Bay

Six part series on a real life e-Bay selling experiment. Getting the inside track on using the online auction site as an extra sales channel.

Keeping your sales network on side

It’s all too easy in our heady rush to e-commerce to forget that existing offline distribution channels are, and will remain, important routes to market.

Customer care - a game of two halves

Customer care is just like being in goals...