2.9. HIE customer service charter
The charter defines the customer service standards that HIE will strive to meet when dealing with customers.
HIE Service CharterThis charter sets out the high standards of service you can expect from HIE.
BBC Scotland survey of disabled peopleBBC Scotland wants to find out how it can represent its disabled audiences better and needs your assistance. By answering a number of questions, you can help BBC Scotland monitor what it is doing well and what it can improve on.