Most workplaces have the specific need, from time to time, to transfer skills or knowledge from one employee to another.
All businesses where this is necessary can benefit greatly from a professional approach to such transfers of expertise, and formal training in Assessor or Coaching skills can be extremely valuable.
As well as giving recognition to the trainer’s enhanced skills, a network of qualified Workplace Assessors and Coaches enhances quality in the workplace throughout the area.
HIE Caithness and Sutherland will contribute to the costs incurred by any business working to develop its workforce through the attainment of formal qualifications in Assessing and Coaching. For further information contact Anne Sutherland on 01408 635106 to discuss your specific requirements.
Some businesses are able to use the coaching and assessment skills of their own staff when employees are working towards a vocational qualification, providing the best circumstances for workplace assessment. Businesses in the hospitality sector including corporate hospitality, manufacturing, hairdressing, sport tourism have all benefitted from support for Trainer Training.
Remember, investing in the skills of your staff can pay off in:
- improved business performance
- improved customer service
- improved employee attitude
- improved communication
- improved employee performance
- improved understanding of the business
- reduced labour turnover
Have you worked out the costs of NOT investing in the skills of your people?
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