One-day workshop
Course Aims:
To examine ways of improving the effectiveness of personal contacts and how to ensure communication is effective.
Benefits:
How to develop more positive relationships with more honest and straightforward speech patterns. Understand the need for good communication and learn how to control the hidden messages your body send. Not everybody listens, so be better and get the results.
Content:
- Improving personal confidence
- Assertiveness in action
- Communication and conversation skills
- Questioning skills
- Listening skills
Date: Wednesday 20th February 2008
Times: 10am – 4pm
Location: Forss House Hotel, Forss, Caithness
Date: Thursday 21st February 2008
Times: 9.30am – 3.30pm
Location: Pentland Hotel, Thurso, Caithness
Costs: SME £50 / Large business or Public sector £75
