Policies and publications

Freedom of Information

As a Scottish public body, Highlands and Islands Enterprise (HIE) complies with the Freedom of Information (Scotland) Act, which came fully into force in January 2005.

This Act provides a right of access to information held by public bodies. It is enforced by the Office of the Scottish Information Commissioner who has the necessary powers to regulate compliance.

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

  • Publish the classes of information that they make routinely available
  • Tell the public how to access the information and what it might cost.

HIE has adopted the Model Publication Scheme 2015 produced by the Scottish Information Commissioner. The scheme has been approved until 31 May 2019. In adopting the Single Model Scheme, HIE has produced a 'Guide to Information' which:

  • Allows you to see what information is available (and what is not available) in relation to each class
  • States what charges may be applied
  • Explains how to find the information easily
  • Provides contact details for enquiries and to get help with accessing the information
  • Explains how to request information that has not been published.

Download our Model Publication Scheme and Guide to Information >

HIE is also legally required to produce a 'Guide to Information' for its dormant publicly owned companies. If you wish to see the 'Guide for Information' for its former local enterprise companies, visit our archive.

If you would like to make a request under the Freedom of Information (Scotland) Act, please contact:

Freedom of Information
Highlands and Islands Enterprise
An Lòchran
10 Inverness Campus
Inverness
IV2 5NA
Scotland

Tel: +44 (0) 3000 134 839
Mobile: +44 (0) 7393 006990 
Email: customer.service@hient.co.uk

Requesting personal information - A Subject Access Request

You have the right to ask for a copy of your personal information that is held by HIE and we may charge a small fee to process this request, known as a Subject Access Request. You also have the right to ask us to correct any inaccuracies in your information.

You can contact us at the details below.

Customer Service Improvement Manager
Highlands and Islands Enterprise
An Lòchran
10 Inverness Campus
Inverness
IV2 5NA
Scotland
+44 (0) 3000 134 839
customer.service@hient.co.uk

You can also put in a request by completing the form available below.

Subject Access Request form >

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