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Tune into Tourism - Building And Managing Your Online Reputation

06 March 2019

Experts: Ross Craig, Social Media expert at Bright Signals digital agency and Amy Pierzchalo, Digital Lead at Crieff Hydro Family of Hotels

How do you Interact with your customers online? These days customers are more vocal then ever online, and to protect your business, prevention is better than cure.

Including:

Understanding the expectations of your customers in terms of your relationship with them

Why it’s important to search for yourself online… and clean up your presence

How publishing regular content and understanding your voice online can help you cement your businesses reputation

How to collect and use data to build loyalty

How to stay active – and vigilant – on social media

How to do less, but do it better

Understanding impact on your business when you get it wrong

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