Lara Pollard 2005-5-17T16:46 Triple-A Highlands and Islands Enterprise Cowan House; Inverness Retail and Business Park; Inverness IV2 7GF; Scotland Tel: 01463 234171 Fax : 01463 244469 E-mail : hie.general@hient.co.uk eng text/html http://www.hie.co.uk/Complaints-procedure http://www.hie.co.uk/Are you happy with our service? 2008 http://www.hie.co.uk/HIE Service Charter 08