A to Z search of keyword metadata
Click on a letter below to return all 'meta-keywords' embedded in site pages - and links to associated pages.
Meta Keywords starting with C
Caberfeidh
Caberfeidh
Caberfeidh - five star self catering accommodation on the Isle of Harris
Cairngorms
Property
Help with finding industrial sites and units within the Inverness and East Highland area
Caithness
Ackergill Tower
Ackergill Tower, Glenfiddich Distillery, Aviemore Highland Resort, Blue Reef Cottages
Business advice & information
A wide range of information and advice services available to help businesses develop their plans.
Captain's Galley
EatScotland award winner, Captain's Galley, Scrabster, Caithness
Confidence and communications
To examine ways of improving the effectiveness of personal contacts and how to ensure communication is effective.
Dealing with conflict
Human beings are all different and do not agree on all matters. This can be healthy and invigorating within both businesses and life generally. However, when views become entrenched and the arguments become adversarial it is likely the seeds of conflict will be sown.
Employee appraisal
To introduce course members to the various benefits and problems associated with appraisals and to establish the purpose and content of an appraisal interview.
Financial managment for non-financial managers
This course is designed to help managers who do not normally deal with Financial Management to appreciate and understand the role of financial management within organisations.
Fishing
Since the late 1980s there has been mounting concern about the over exploitation of many species of seafish and the ...
Innovation Forss
‘Innovation Forss’ is a programme that brings together the ...
Land
The land sector comprises the primary land uses of agriculture, forestry, estate management and horticulture. In ...
Leadership & Management Programme 2007 - 2008
A range of short courses, for businesses of all sizes, covering a range of skills from management to marketing.
Managing change
The need for change is a fundamental reality for businesses and organisations in the 21st century. However, humans are often ill-prepared for the personal consequences involved. And the modern manager needs to be able to guide and support staff through times of change.
Managing projects successfully
This programme aims to provide a forum for Project Managers and Senior Managers to gain exposure to Best Practices in Project Management in its broadest sense.
Manufacturing
Priority will generally be given to assisting projects which involve manufacturing, product assembly, processing or ...
Presentation skills
This course is designed to help staff and managers develop a professional approach to presentation techniques, which builds confidence and projects a professional image. The course can be either a one or two day workshop depending on the needs of the client.
Skillseekers
Training support for young people aged 16-17 years, going into the labour market and working towards a vocational qualification.
Tourism
Tourism projects may be broadly classified under three main headings:
accommodation
catering
recreational ...
Caithness & sutherland case leadership managment employment law equality
Introduction to equality
This training will advise small employers how to comply with the legal framework which protects employees & workers from discrimination in the workplace. It will focus on practical steps you can take to devise and implement an equal opportunities policy in your workplace.
Caithness and sutherland
Service Industries
Service industries cover a wide span of economic activity and CASE policy for assistance to businesses in this ...
Caithness sutherland business finance assistance grants advice ffb
Grow your business
How HIE Caithness and Sutherland assistance can help you grow your business.
Caithness sutherland case hie scotland economy
About the area
Information on the counties of Caithness and Sutherland in northern Scotland.
Caithness sutherland decommissioning engineering business opportunities supply contractor
Contractors Supplier Event
LOCAL business representatives gathered in Thurso to discover if ...
Caithness sutherland enterprise freedom information scotland accountability public
HIE Caithness and Sutherland and FOI
HIE Caithness and Sutherland is required to comply with the Freedom of Information (Scotland) Act 2002, which provides a general right of access to information held by Scottish public authorities, including that held by HIE Caithness and Sutherland, from 1 January 2005.
Caithness sutherland enterprise jobs vacancies
Job vacancies
Current job vacancies with CASE.
Caithness sutherland hvs
Highland Visitor Survey - Caithness and Sutherland
HIE Caithness and Sutherland area information from the Highland Visitor Survey 2002/03. This presentation covers the main findings from the interviews conducted in the Caithness and Sutherland area and is compared to 1997 findings.
Caithness sutherland lifestyle quality scotland case highlands
Caithness and Sutherland
Information about the counties of Caithness and Sutherland,in the Highlands of Scotland.
Caithness sutherland links portal resource north scotland thurso wick
Useful links
A range of useful website links for businesses, communities and individuals.
Caithness sutherland scotland
Caithness and Sutherland
Caithness and Sutherland is the largest and the least densely populated of all the local enterprise company areas.
Caithness sutherland scotland enterprise
Company information
About HIE Caithness and Sutherland
Caladh hotel group
Caladh Inn
Caladh Inn, Craigard Hotel, Clachaig Inn and Pool House Hotel
Caladh inn
Caladh Inn
Caladh Inn, Craigard Hotel, Clachaig Inn and Pool House Hotel
Call centres
Contact centres
Contact centres have been one of the major success stories in recent years.
Campaign
How we carry out direct mail campaigns
THE SOLUTION: "The business was set up in 1996, since when it has grown to having 25 employees. We provide highly targeted direct-mail campaigns to small local firms. We can carry out the whole ...
The direct approach
Whether you choose a printed mailout sent through the post or an emailed communication, an effective direct-mail campaign enables you to convey your product's key benefits to those most likely to ...
Capability objections
Q&A: Objections to a sale
Guy Aston, SME training director at Huthwaite International, talks to Georgina Harris about limiting the chances of being faced with sales objections. Why do customers make objections? GA: ...
Capacity building
Initiative at the Edge
This is a partnership programme involving communities in specific ...
Capital
Remortgaging to raise finance
According to principal of independent financial advisers Norwest Consultants, Harry Katz, remortgaging can be a cheap method for small businesses to raise money. "The advantage is it's cheaper ...
Capital allowance
Q&A: Tax-efficient borrowing
Stuart Rogers, corporate tax consultant at Target Accountants, tells Simon Wicks how you can borrow money tax-efficiently.I've taken out a loan to buy equipment for my business. Can I claim any of ...
Capital allowances
Capital allowances
Businesses can claim a type of tax relief, known as capital allowances, against some business purchases and investments. In practice, claiming a capital allowance means that you set off a proportion ...
Q&A: Improve your tax efficiency
Chas Roy-Chowdhury, head of taxation at the Association of Chartered Certified Accountants, talks to Tom Whitney about how limited companies can become more tax efficient. Where should I begin? Chas ...
Capital expenditure
Capital allowances
Businesses can claim a type of tax relief, known as capital allowances, against some business purchases and investments. In practice, claiming a capital allowance means that you set off a proportion ...
Captain's galley
Captain's Galley
EatScotland award winner, Captain's Galley, Scrabster, Caithness
Car
Tax breaks for green vehicles
According to the Energy Saving Trust, annual carbon dioxide (CO2) emissions from UK road transport have doubled to 38.5 million tonnes since 1970. The Government is hoping to cut this figure by ...
Carbon footprint
Case study: How we became an eco-friendly business
THE SOLUTION: "Our managing director, Mandie Kemp, set up the company in 1995, since when it has grown to employing 14 staff. In 2003, Mandie decided both the business and the environment would ...
Green is good
Helping the environment and running a profitable business do not have to be mutually exclusive. Saving energy, recycling and reducing pollution can cut your operating costs; capitalising on their PR ...
Career
Current vacancies
Current job vacancies.
Develop your skills
There are many different ways in which we can help you to develop your skills, whatever your age or circumstances.
Career development
Training for Work
Examples of people who have benefited from Training for Work in Orkney.
Careers
Expedition blogs and updates
Latest (and live) blogs and updates from Karen Darke and the expedition team in Greenland.
Careers advice training vocational qualifications human resources caithness sutherland case
Careers Scotland
Providing advice, support and information to people of all ages but specifically to young people about to enter the labour market – ask about training and qualifications, opportunities for progression, the local jobs market, and many other topics.
Careers scotlan excellence education business links (eebl) programme knowledge industry business teacher placements schools
EEBL - teacher placements
Excellence in Education through Business Links (EEBL) is the programme that allows you to further your own knowledge of the industry and business world and disseminate this knowledge in the classroom and for businesses to learn more about what tomorrow's employees are taught in school.
Careers scotland
Adults
For people who have faced setbacks such as sudden redundancy or long-term unemployment, feel excluded for a variety of reasons or simply want to improve your skills, we can offer assistance through a variety of methods.
Young people
There is a variety of programmes available, such as Modern Apprenticeships, to help get your career off to a strong start, with or without additional support.
Careers scotland adventure challenge links
Adventure challenge links
Links to key Adventure Challenge partner websites, policies and related initiatives - and useful resources for parents, teachers and pupils.
Careers scotland adventure challenge primary secondary school students pupils outdoors orienteering
Adventure Challenge
It’s all about getting young folk involved in fun outdoor activities, but with a focus on helping them gain new skills and confidence which should help them become more confident about facing their futures.
Careers scotland bbc news web sites
Related RSS news feeds
RSS news feeds from the Scottish parliament, Scottish Government, Scottish Enterprise, Careers Scotland and BBC web sites.
Careers scotland greenland expedition karen darke schools inclusive learning strathspey
Key learning stages
Before, during and after the expedition, school pupils will have the opportunity to learn from the expedition challenges.
Careers scotland highlands island windmills programme animals
Windmills animals
Offering you a taste of the Windmills career management programme already used by many individuals and organisations. What kind of animal are you???
Careers scotland rock school 2006 rough cuts music downloads
Rock school - rough cuts - music downloads
Rock School music downloadable tracks 2006.
Careers scotland training skills
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Plan your career
The world of work is changing and new opportunities and challenges arise, some resulting in the need to learn new skills, not only at school, but throughout our lives.
Carrefour
EU funding links
EU funding links
Carron mcdiarmid highland council community plan
best value sustainable development
Carron McDiarmid
Carron is head of policy at Highland Council, an area nearly the same size as Belgium. In her presentation, Carron discussed the managerial perspectives of sustainable development and Best Value for the Council and how this could be developed in the future.
Carse
Property
Help with finding industrial sites and units within the Inverness and East Highland area
Case
Business advice & information
A wide range of information and advice services available to help businesses develop their plans.
Confidence and communications
To examine ways of improving the effectiveness of personal contacts and how to ensure communication is effective.
Dealing with conflict
Human beings are all different and do not agree on all matters. This can be healthy and invigorating within both businesses and life generally. However, when views become entrenched and the arguments become adversarial it is likely the seeds of conflict will be sown.
Employee appraisal
To introduce course members to the various benefits and problems associated with appraisals and to establish the purpose and content of an appraisal interview.
Financial managment for non-financial managers
This course is designed to help managers who do not normally deal with Financial Management to appreciate and understand the role of financial management within organisations.
Fishing
Since the late 1980s there has been mounting concern about the over exploitation of many species of seafish and the ...
Land
The land sector comprises the primary land uses of agriculture, forestry, estate management and horticulture. In ...
Leadership & Management Programme 2007 - 2008
A range of short courses, for businesses of all sizes, covering a range of skills from management to marketing.
Managing change
The need for change is a fundamental reality for businesses and organisations in the 21st century. However, humans are often ill-prepared for the personal consequences involved. And the modern manager needs to be able to guide and support staff through times of change.
Managing projects successfully
This programme aims to provide a forum for Project Managers and Senior Managers to gain exposure to Best Practices in Project Management in its broadest sense.
Manufacturing
Priority will generally be given to assisting projects which involve manufacturing, product assembly, processing or ...
Presentation skills
This course is designed to help staff and managers develop a professional approach to presentation techniques, which builds confidence and projects a professional image. The course can be either a one or two day workshop depending on the needs of the client.
Service Industries
Service industries cover a wide span of economic activity and CASE policy for assistance to businesses in this ...
Skillseekers
Training support for young people aged 16-17 years, going into the labour market and working towards a vocational qualification.
Tourism
Tourism projects may be broadly classified under three main headings:
accommodation
catering
recreational ...
Case caithness and sutherland enterprise contact
Contact Us
Contact details for HIE Caithness and Sutherland in the Highlands of Scotland.
Case caithness sutherland community development strengths leadership economic confidence rural
Building capacity and leadership
The enthusiasm and internal drive of communities are vital to the development process. We help communities to acquire leadership skills, recognise and develop their strengths and grasp economic opportunities.
Case caithness sutherland culture heritage community environment gaelic arts crafts sport
Enhancing natural and cultural heritage
The natural environment of Caithness & Sutherland, archaeological treasures and historical associations, coupled with traditional and contemporary arts, crafts and sport - enrich community life and are among our greatest assets and economic drivers.
Case caithness sutherland enterprise appointments board members interests
Appointing directors
Information on the role, and appointment of, directors to the board of HIE Caithness and Sutherland.
Case caithness sutherland enterprise hie highlands skills communities business global
HIE Caithness and Sutherland
Frontpage of the Caithness and Sutherland Enterprise website.
Case caithness sutherland hie leadership management training 'the leading edge'
The Leading Edge
The Leading Edge is a high-level management training programme.
The Leading Edge+
The Leading Edge is a high-level management training programme.
Case caithness sutherland highlands staff growing businesses
Growing businesses
Growing businesses teams - staff contact details.
Case caithness sutherland links portal thurso wick durness
Caithness and Sutherland links
Useful links to web sites in the HIE Caithness and Sutherland area.
Case dounreay decommissioning nuclear caithness ukaea hie skills excellence
Strategic Projects
Working with public and private sector partners to maximise the benefits, for the Highlands and Islands, arising from the decommissioning of the UKAEA Dounreay nuclear power plant in Caithness.
Case hie 'carroll buxton'
Company information
About HIE Caithness and Sutherland
Case lef
North Highland LEF - Members
Details of the members of the North Highland Local Economic Forum (LEF) which covers the counties of Caithness and Sutherland, for which Caithness and Sutherland Enterprise (CASE) is the Local Enterprise Company.
North Highland LEF - Minutes of Meetings
The minutes of the meetings of the North Highland Local Economic Forum (LEF) which covers the counties of Caithness and Sutherland, for which Caithness and Sutherland Enterprise (CASE) is the Local Enterprise Company.
Case staff contact caithness sutherland enterprise highlands
Staff contact details
Contact information for HIE Caithness and Sutherland staff.
Case strengthening communities staff caithness sutherland enterprise scotland
Strengthening communities
Contact details for the Strengthening Communities team.
Case studies
HICEC news
Latest news and views from the Highlands and Islands Community Energy Company.
Case studies developing skills hie moray assistance
Skills case studies
National Training Awards 2006 Finalists
Parkland, the Scottish care ...
Case study boyd international limited food machinery
Boyd International Limited
During 2007, Boyd Food Machinery employed three graduates in conjunction with the GO! Graduate Scheme, partially funded by HIE Moray. The new members of staff have brought with them skills enabling Boyd Food Machinery to add four new languages to its in-house international communications.
Case study business learning skills news enthuse inspire training highlands islands scotland learningworks
New Case Studies
Suggest a subject for a case study
Cashflow
Q&A: Chasing late paying customers
René de Sousa (RdS), senior procurement specialist at the Chartered Institute of Purchasing and Supply and member of the Better Payment Practice Group (BPPG), tells Tom Whitney how you can ...
Q&A: Stating your case to the bank
Ross Keaney of Bank of Scotland Business Banking (HBOS), talks to Georgina Harris about the best way to approach banks for money.What do I need to know before I start? RK: "Before the meeting ...
Raising prices
"Setting your prices too high will reduce sales," warns Business Link Devon and Cornwall adviser Penny Heath. "But if you handle things carefully, you can avoid losing customers and ...
Ten ways to... Improve your cashflow
Successful ventures are built upon healthy cashflow. This is where money entering the business is greater than money paid out. If you want to improve your cashflow, here are some simple measures to ...
Cashflow forecasts
Financial forecasts
Of all the financial information you need to help you keep your business healthy, cashflow, sales and costs forecasts are the most important. The more frequently you do them, the better your chance ...
Cashflow management
Ten ways to... Improve your cashflow
Successful ventures are built upon healthy cashflow. This is where money entering the business is greater than money paid out. If you want to improve your cashflow, here are some simple measures to ...
Castlebay
Craigard Hotel
The award-winning Craigard Hotel on the Isle of Barra
Cctv
Premises security
"More than ever, securing your premises is important," warns Ian Johnson, chairman of the Security Consultancies Section at the British Security Industry Association."For a start, you ...
Celts
The Gaels
Some 2,500 years ago, the Celts were the masters of a vast pan-European Celtic commonwealth which was eventually to stretch from Anatolia (Turkey) to Portugal and from Italy to Scotland. The importance of their place in the European cultural, linguistic and artistic development is only now being rediscovered. The old European Celtic dialects were ancestors of modern Welsh and Gaelic.
Census figures
Social profile
Our most important asset is people. The area as a whole has enjoyed a phenomenal rate of population change over the last 30 years, dominated by the City of Inverness and nearby Culloden which together house more than 80% of the population.
Chains
Selling to big retailers
Securing your first big order to supply a major retail chain can be a turning point for your business. As well as the obvious financial benefits, getting your product on the shelves can boost your ...
Change
An eye on the market
Innovation is at the heart of every viable business idea, but "new" can quickly lose its gloss in a competitive marketplace. Rivals will waste no time improving on your offer, and customer ...
An eye on the market
Innovation is at the heart of every viable business idea, but "new" can quickly lose its gloss in a competitive marketplace. Rivals will waste no time improving on your offer, and customer ...
Charging vat
Q&A: Registering for VAT
Paul Taylor (PT), consultant at independent tax advice service VATease, explains how to register and whether there are any benefits to doing so early.Do I have to register for VAT if I am ...
Charitable donations
Business gifts and VAT
The importance of looking after important customers has been known ever since people began trading. But when it comes to business gifts, what can you claim for? When it comes to VAT, what are the ...
Charity
Case study: How supporting charity has strengthened my business
THE ISSUE: The mutual benefits of giving to good causesTHE SOLUTION: "I set up Happy Computers in 1990 with the aim of making a positive impact through everything the firm does. We're in ...
Doing your bit
"Supporting charities and getting actively involved in the local community is a rewarding experience for businesses, regardless of their size," stresses Susan Hinchcliffe, regeneration and ...
Chat
live sales help
Sales help online
Childminding
Childcare and Education Training
The courses include playwork, early years care and education, and childcare and education
Chipsaway
Jim Hughes
Sky's the limit for ChipsAway
Ex-weapons technician Jim Hughes ...
Choosing networks
Business links
There are various ways to network, ranging from attending regional business events and sector-specific conferences, to informal social gatherings and online discussion forums. "People think of ...
Case study: How networking benefits my business
THE ISSUE: To generate more business by raising profile THE SOLUTION: "When I started the company in 1990, building a network was important to help grow the business. I thought about contacts I ...
Chris roberts
News media enquiries
Contact HIE's communications team
Christmas party
10 ways to... Prepare for Christmas
Whether you're gearing up for your busiest annual period or planning to shut down between Christmas and Hogmanay, there's plenty to do in the weeks to come. Planning now can prevent headaches later ...
Avoiding Christmas party mishaps
By law, businesses can be held responsible for their employees' behaviour - even at a work event outside normal working hours. For example, if an employee behaves badly towards another worker ...
Christmas sales
Getting ready for Christmas
"Most businesses can do well at Christmas, but it will be particularly good for businesses that sell products or services which can be given as gifts," says Peter Nowlan, director of ...
Getting ready for Christmas
"Most businesses can do well at Christmas, but it will be particularly good for businesses that sell products or services which can be given as gifts," says Peter Nowlan, director of ...
How we prepare for Christmas
THE SOLUTION: "Insideout opened its first store in Tavistock in March 2004 - we now have three stores in Devon. We sell a range of gifts and homewares, including jewellery and decorative ...
How we prepare for Christmas
THE SOLUTION: "Insideout opened its first store in Tavistock in March 2004 - we now have three stores in Devon. We sell a range of gifts and homewares, including jewellery and decorative ...
Christmas shut-down
10 ways to... Prepare for Christmas
Whether you're gearing up for your busiest annual period or planning to shut down between Christmas and Hogmanay, there's plenty to do in the weeks to come. Planning now can prevent headaches later ...
Cigarette breaks
Is this your problem?
One of my employees is taking too many cigarette breaks...If one of your staff is pushing the boundaries on taking fag breaks it can affect the morale of other employees as well as reducing that ...
Citizen's arrest
Shoplifters are plaguing my business...
Shoplifting is the same as any other form of theft and, as such, is classed as an arrestable offence. This means you can detain a shoplifter by making a citizen's arrest. Police advise caution, ...
City
Training related links
Training related links of interest to Training Providers and their trainees
Clachaig inn
Clachaig Inn
Hospitality Assured acrredited hotel, the Clachaig Inn, Glencoe
Claim
Case study: How I manage staff expenses
THE ISSUE: Creating, promoting and monitoring a staff expenses policyTHE SOLUTION: "IncrediBull employs 30 staff, 75 per cent of whom claim expenses regularly. Travel, hotel stays and client ...
Counterfeit claims
"Employers need to their make staff aware that falsifying expenses is unacceptable," asserts Charles Cotton, pay and benefits adviser at the Chartered Institute of Personnel and Development. ...
Q&A: Preparing for a tribunal claim
Ron Woods (RW), assistant director of individual conciliation policy at Acas, explains how to prevent employment tribunal claims and what to do if one is made against you. What claims do small firms ...
Q&A: Preparing for a tribunal claim
Ron Woods (RW), assistant director of individual conciliation policy at Acas, explains how to prevent employment tribunal claims and what to do if one is made against you. What claims do small firms ...
Clear communication
United we stand
"A team that works well together will deliver better returns, so taking steps to support that team makes good commercial sense," says Chartered Institute of Personnel and Development (CIPD) ...
Client relationships
How I stay close to my customers
THE SOLUTION: "About 80 per cent of my business comes from existing customers. It's much easier than chasing work from new customers. Keeping close to my clients enables me to understand what ...
Closing sales
Q&A: Closing a sale
Ian Cochrane (IC), associate at sales-training consultancy Gazing Performance, reveals how to close a sale.When should I be looking for buying signals?IC: Throughout the four stages of the selling ...
Cms
pouring content
Content management systems - points to consider
Coaching
Meet the coaches
Need to ask a question about Hospitality Assured? Try a member of coaching staff.
Coast
Coast, Oban
EatScotland award winner, Coast, Oban, Argyll
Code of conduct
Creating a code of conduct
"Research shows that businesses with a code of ethics outperform those that don't," asserts Simon Webley, research director for the Institute of Business Ethics. "It's one of the tools ...
Coll
Initiative at the Edge
This is a partnership programme involving communities in specific ...
Collaboration
Nordic-Scottish Partnership
Collaboration between Nordic countries and the Highlands & Islands
Research and development
Research and development support for businesses in the Highlands and Islands.
College
Skillseekers
Training support for young people aged 16-17 years, going into the labour market and working towards a vocational qualification.
Colleges
Gaelic education
The creation of Gaelic medium pre-school playgroups, mother and toddler groups and nursery schools has emerged as a fundamental element in the chain of measures for the re-generation of Gaelic.
Colloboration
Working together
Colloborating with Groove.
Commercial
Highlands and Islands Enterprise
Services provided by Highlands and Islands Enterprise include support for high growth businesses, workplace training and development, assistance for community and cultural projects and measures for environmental renewal. These activities are primarily delivered by local area teams. Whether you are looking for business finance, community broadband solutions or simply browsing our job vacancies, we hope you enjoy exploring our website.
Commercial mortgages
Commercial mortgages
While leasing and renting offer flexibility, the main benefit of buying your premises is that the property becomes an asset that adds value to your business, particularly if property prices continue ...
Commercial practices
Avoiding unfair commercial practices
Very few businesses set out to coerce or mislead people into buying something they don't really need, and unscrupulous, over-zealous and uninformed traders are held in check by a raft of consumer ...
Commercial premises
Property
What help is available for property?
Commission
Europe Direct
Europe Direct Highlands & Islands - one of the European Commission's official information relay networks.
Europe Direct Library
EDHI has a library of European documentation. Details of free European publications are provided and an on-line document request service is offered.
Commitment
Customer service
We aim to provide the best possible service to the individuals, businesses, organisations and communities with whom we work, and to demonstrate maximum transparency in all of our operations.
HIE Service Charter
This charter sets out the high standards of service you can expect from HIE.
Communication skills learning staff performance highland island scotland
Communication
Presentation skills and face-to-face interaction
Communications
Communications
The area has high quality road, rail, air and sea links. Future growth, however, will depend on helping to create better transport and communication links.
Customer care 24 x 7
Email autoresponders are the answer
News media enquiries
Contact HIE's communications team
Communities
About HIE
Highlands and Islands Enterprise is based in Inverness and has administrative offices in Dingwall, Auchtertyre and Lionacleit in Benbecula. Local offices across the area are the prime point of contact for businesses, communities and individuals looking for our assistance and advice.
e-Communities Project
information on e-communities project and first e-Day event at Sabhal Mòr Ostaig Skye
HIE Orkney
HIE Orkney's aim is to support the growth of ...
Our work with communities
Here you can learn about how we can help in community land and community energy issues, arts, culture, heritage and more.
Recent news
Recently-posted headline news from the HIE website home page.
Research and development
Expert insights for the community
Strengthen your community
Empowered communities, proud of their culture and heritage and supported by a strong social infrastructure, are able to drive their own development thus retaining and attracting people to live, work, learn and play in our area.
Communities scotland
David Nicol
David used his presentation to highlight the key challenges for sustainable development for Communities Scotland. In trying to incorporate sustainable development into the organisation's work, there are often more questions than answers, hence the presentation title - 'Are re-cycling bins recyclable?'
Communities social investment community culture art sport inclusion local caithness sutherland case
Strengthen your community
A range of initiatives aimed at enabling communities to develop their own solutions to local issues and opportunities.
Community
About the HIE network
Details about the Highlands and Islands enterprise network of which Shetland Enterprise is the most northerly component.
Background
Access to land is a vital resource in the development of sustainable rural communities.
CLU contacts
Staff contacts for HIE's community land unit
Community Action Grants
Helping to develop communities' assets, culture and heritage
Community Action Grants
Helping to develop communities' assets, culture and heritage
Community assets
Community assets include land, the environment and infrastructure owned, managed or impacted on by the community. By encouraging community-based options for the use of these assets, we can increase the capacity of communities to undertake their own local development.
Community Economic Development
Giving communities a bigger economic say
Community infrastructure
Community organisational structures
Community investment
Improving the quality of life for all
Community Land Acquisition
In partnership with our colleagues in the Community Land Unit at Highlands and Islands Enterprise, we can provide assistance to communities to purchase and manage land and assets.
Community Projects
HIE Skye and Wester Ross provides simplified and fast-track funding support for small community projects.
Community Toolkit
Informational Swiss Army knife
e-Communities study
The e-Communities study was commissioned by HIE and in partnership with Skye & Lochalsh Council for Voluntary Organisations (SLCVO) to establish the attitudes and levels of engagement in ICT among community groups in the pilot area of Skye & Raasay. The study includes information on skills and confidence levels, areas of activity and inactivity, and attitudes towards ICT as a tool for further development of the community sector in the Highlands and Islands.
HICEC resources
In partnership with Highlands and Islands Enterprise, the Highland Council recently produced this toolkit highlighting opportunities for communities to benefit from renewable energy production and use.
HICEC team
Highlands and Islands Community Energy Company staff and locations.
How we can help
These pages outline the background to HIE's community land team and present its aims and objectives.
Initiative at the Edge
This is a partnership programme involving communities in specific ...
Our work with communities
Here you can learn about how we can help in community land and community energy issues, arts, culture, heritage and more.
Small is beautiful
Being small does not have to be a barrier to success - in fact, it can be a positive strength. Large organisations may seem to have many markets sewn up, but their one-size-fits-all approach to ...
What assistance can CLU give?
Details of the various levels of financial and other assistance which HIE's Community Land Unit can offer Highlands and Islands communities.
What does CLU do?
The aim of HIE's community land team is to increase the role of communities in the ownership and management of land and land assets, and the sustainable management of these resources for the benefit of the community.
What is community land ownership?
A simple working definition of community land ownership.
Who can CLU assist?
Criteria for community land assistance.
Community action grants
Community Action Grants
Helping to develop communities' assets, culture and heritage
Community Action Grants
Helping to develop communities' assets, culture and heritage
Community assets business highlands islands scotland cooperative social economy
Community assets study
MCM Associates, in association with the Scottish Council of Voluntary Organisations, were appointed by Highlands and Islands Enterprise in December 2003 to undertake a scoping study - for the asessment of the asset base of the community business sector in the Highlands and Islands of Scotland.
Community companies
Community infrastructure
Community organisational structures
Community development
Community energy
HICEC's aim is for all communities across the Highlands and Islands to be able to generate and use renewable energy for their long term and collective benefit.
HICEC news
Latest news and views from the Highlands and Islands Community Energy Company.
Strengthening your community
Summary of programmes and assistance that HIE Innse Gall offers under its community development remit
Community economic development
Community Economic Development
The CED programme aims to help small-scale community development at a local level.
Community economic development lochaber
CED funding
Funding for community groups in Lochaber.
Community energy
Community energy
HICEC's aim is for all communities across the Highlands and Islands to be able to generate and use renewable energy for their long term and collective benefit.
HICEC board
Highlands and Islands Community Energy Company board membership
HICEC news
Latest news and views from the Highlands and Islands Community Energy Company.
SCHRI
SCHRI provides grants and expert advice on small scale renewable projects, such as the installation of solar panels and wind turbines at community centres, schools and individual households.
Community energy scotland
HICEC news
Latest news and views from the Highlands and Islands Community Energy Company.
Community event
Cultural support
Help for community events
Community grants
Grow Your Business
HIE Skye and Wester Ross can help you start or improve your business, organisation or community venture.
Strengthen Your Community
Community projects and community grant assistance
Community land ownership advice guidance
Community land ownership
A range of information on community land ownership, including legislation, reports and case studies.
Community land reform highlands islands scotland projects links
Community land links
Links to sites of interest for community land projects.
Community land unit skills development programme
develop your community skills
CLU can help community land groups access training and development opportunities
Community newsletter hie moray ced
Community update
The HIE Moray community update is published quarterly. ...
Community power
Community energy
HICEC's aim is for all communities across the Highlands and Islands to be able to generate and use renewable energy for their long term and collective benefit.
Community project assistance social lochaber scotland
Strengthen communities
Help with advice and funding for new and existing communty enterprises.
Community projects
Community Projects
HIE Skye and Wester Ross provides simplified and fast-track funding support for small community projects.
Strengthen Your Community
Community projects and community grant assistance
Community projects case studies highlands islands scotland pdf format
Community case studies
These downloadable case studies demonstrate, using real-life examples, how communities in the Highlands and Islands have benefited from HIE network assistance.
Community projects development strengthen your community
Strengthen your community
We can provide assistance to help establish or develop community projects in a number of different ways.
Community renewables
HICEC news
Latest news and views from the Highlands and Islands Community Energy Company.
Community skills factsheet land-management volunteers social-enterprise housing community-engagement
Skills development programme
information on HIE community land team skills development programme for groups involved in community asset management projects
Community social enterprise company
Highlands and Islands Enterprise
Services provided by Highlands and Islands Enterprise include support for high growth businesses, workplace training and development, assistance for community and cultural projects and measures for environmental renewal. These activities are primarily delivered by local area teams. Whether you are looking for business finance, community broadband solutions or simply browsing our job vacancies, we hope you enjoy exploring our website.
Community websites highlands islands scotland
Community website links
The Highlands and Islands is full of active communities - many with their own internet sites. These websites, many supported by the HIE Network, demonstrate the resourcefulness and skills of the area's people.
Community wind
HICEC news
Latest news and views from the Highlands and Islands Community Energy Company.
Community-asset management
volunteers
highlighting the importance of volunteers, how they can support community projects and how to recruit and maintain strong relations with them
Community-development skills land-management
land management
case studies and advice on a range of post-acquisition land management issues
Commuting
Developing a green travel strategy
According to the Energy Savings Trust (EST), just one in five firms has considered the impact of work-related travel on the environment. Yet transport is one of the biggest contributors to the ...
Companies
Local area offices
Our area offices deliver HIE programmes and pursue development in a way that matches local needs.
Company
Company training
We can help your business with the costs of training your staff, and can also provide advice about appropriate training.
Q&A: From sole trader to a private limited company
Peter Landau (PL) is a small-business adviser at Business Link for London. He talks to Tom Whitney about the advantages of incorporating. Private limited company or public limited company? PL: ...
Company car
Company cars and tax
This year's Budget brought reforms aimed at encouraging businesses to take a more environmentally-friendly approach to transport. The Government has introduced a new system of road tax, Vehicle ...
Company drivers
Company cars and tax
This year's Budget brought reforms aimed at encouraging businesses to take a more environmentally-friendly approach to transport. The Government has introduced a new system of road tax, Vehicle ...
Company identity
Company identity theft
Company identity fraud takes place when criminals misuse a legitimate firm's identity to obtain goods or services fraudulently. Not only can this leave you to foot the bill, but your credit rating ...
Competitions
And the winner is...
Cash, publicity and personalised business growth advice; all these could be yours in exchange for filling in a form. If that sounds too good to be true, think again; given out regularly as business ...
How winning an award helped my business
THE SOLUTION: "The business was set up in 1995 and now employs 21. We produce a range of single-malt and blended Scotch whisky from our distillery on the Isle of Arran, which we export to 36 ...
Competitive
Highlands and Islands Enterprise
Services provided by Highlands and Islands Enterprise include support for high growth businesses, workplace training and development, assistance for community and cultural projects and measures for environmental renewal. These activities are primarily delivered by local area teams. Whether you are looking for business finance, community broadband solutions or simply browsing our job vacancies, we hope you enjoy exploring our website.
Competitors
10 ways to... Wrong-foot the competition
Use these strategies to keep your business ahead of immediate rivals Treat your business to an image makeover. Consider rebranding - a strong brand will differentiate your business from others ...
Complaint
How to make a complaint
Procedure for making a complaint to the HIE Network
Complaints
HIE Service Charter
This charter sets out the high standards of service you can expect from HIE.
How to appeal an HM Revenue & Customs decision
Over 87,000 tax complaints were registered against HM Revenue & Customs (HMRC) in 2005. If you have a problem, a fixed complaints procedure is in place which you must follow. First stepsYou can ...
Computer
Q&A: Setting up a basic IT system
Geoff Higginbottom, Network Services Director at Octavia Information Systems, talks Afsheen Latif through the ins and outs of setting up a basic IT system. How do I assess my IT needs?Ask yourself ...
Computer terms
Glossary & jargon buster
Glossary of internet,e-commerce and broadband terms
Computing myths
computing myths
Plausible - but bogus - computing 'facts'
Comunn na gaidhlig
Economic development
One of the most important recent shifts in opinion is that the Gaelic language and culture is now seen as a powerful motor for economic development if harnessed in the right way. Development agencies are increasingly geared to exploit the economic opportunities which Gaelic offers.
Conduct
Creating a code of conduct
"Research shows that businesses with a code of ethics outperform those that don't," asserts Simon Webley, research director for the Institute of Business Ethics. "It's one of the tools ...
Conferences and workshops
Events
Up and coming events, workshops and conferences facilitated by Skye and Lochalsh Enterprise in the area
Confidence
Our work with communities
Here you can learn about how we can help in community land and community energy issues, arts, culture, heritage and more.
Confidence and communications
Confidence and communications
To examine ways of improving the effectiveness of personal contacts and how to ensure communication is effective.
Configuration
How do I connect it all up?
How do I set up a broadband connection?
Configuring broadband
How do I connect it all up?
How do I set up a broadband connection?
Connected communities
Broadband
The Internet and global communications has a huge potential impact on the way we live and work, how we access information and how we interact.
Connection
Downloading with broadband
One of the first things you’ll want to do ...
More than just speed
Promises of ‘blistering’ or ‘lightning fast’ access speeds are overshadowing broadband's other benefits
Connection speed
Speed traps
Online tests of broadband connection speeds
Connections
Online business networking
Making the right contacts can be crucial to developing your business. But traditional networking can be very hit or miss, and spending valuable time calling potential contacts only to be rebuffed, ...
Connectivity
Making global connections
A summary of programmes HIE Innse Gall can offer under its Global Connections remit.
Construction
Construction, Quarrying & Mineral Extraction
CASE considers that the capacity of the building industry and the related building trades within Caithness and ...
Consultancy
Non-executive directors
Non-executive directors (NEDs) work with other directors to guide a company to long-term growth. Gerald Powell, senior partner at Ernst & Young, London, explains: "A non-executive director ...
Consultants briefing
Invitations to tender
Highlands and Islands Community Energy Company often issues invitations to tender for work and delivery of services to its community clients. Current invitations to tender are available on this page.
Consultations
Consultations
Details of consultations and the types of consultations that HIE respond to
Government consultations
Details of recent responses by HIE to consultations by the Scottish Government and UK Government on issues affecting the Highlands and Islands.
government consultations 2007
HIE responses to consultatons during 2007 can be downloaed from this page
Other consultations
Details of recent responses by HIE to consultations from other bodies on issues affecting the Highlands and Islands.
Contact
CLU contacts
Staff contacts for HIE's community land unit
Contact centres
Contact centres
Contact centres have been one of the major success stories in recent years.
Contact details
TMU downloads and forms
TPI report, TRIS request, contact details and period dates documents for download
Contacts
Contact Us
Contact Details and HIE Skye and Wester Ross Staff
Online business networking
Making the right contacts can be crucial to developing your business. But traditional networking can be very hit or miss, and spending valuable time calling potential contacts only to be rebuffed, ...
Q&A: Local networking
Heather White (HW), director of networking consultancy The Magic of Networking, tells Tom Whitney how networking locally can help you develop your business.Why should I network locally?HW: It keeps ...
Contacts and links information
Contacts and Links
Links to further information about Modern Apprenticeships
Content
Content
Content is king. How to produce and manage web site content to best effect.
content
Gain eyeballs with web site content
content
Listing of e-business content features
refreshing pages
Refreshing your web site content
Content editing
pouring content
Content management systems - points to consider
Content management
Content
Content is king. How to produce and manage web site content to best effect.
pouring content
Content management systems - points to consider
Content management systems
Content
Content is king. How to produce and manage web site content to best effect.
Contract
Collaborating for contracts
Teaming up with another small firm through a sub-contract or joint venture can greatly increase your chances of landing public-sector and corporate contracts. This in turn provides multiple benefits ...
